Healthcare IS Blog

Using a clinically driven, integrated RCM solution as part of an integrated EHR platform offers tremendous opportunities for improving revenue performance. Integrated RCM enables better management of information, in addition to streamlined charge capture and reimbursement processes, but realizing these benefits requires a careful and organized approach. To succeed, the RCM team must have a voice in the process. In order to assure that a project addresses all relevant organizational needs, it’s important for hospitals to establish a project leadership team that understands how to balance the potentially competing concerns of key stakeholders in the process, especially among the RCM team, clinical functions, and IT.

Revenue cycle management and operations are essential to the health of any healthcare institution, so a breakdown in financial performance can have serious ramifications. Leadership should work proactively to prevent any disruptions that could negatively impact revenue during a large-scale operational change, especially something as far-reaching as an EHR platform implementation.